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Privacy Policy

Rev. June 2014

FACTS What does Citizens State Bank & Trust Co. do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security Number
  • Account Balances
  • Transaction History
  • Payment History
  • Checking Account Information
  • Wire Transfer Instructions

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Citizens State Bank & Trust Co. chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information Does Citizens State Bank & Trust Co. share? Can you limit this sharing?
For our everyday business purposes- such as to process your transaction, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes- to offer our products and services to you No We don't share
For joint marketing with other financial companies No We don't share

For our affiliates' everyday business purposes- information about your transactions and experiences

No We don't share

For our affiliates' everyday business purposes- information about your creditworthiness

No We don't share
For nonaffiliates to market to you No We don't share

Questions? Call toll free at 1-800-472-3145 or go to www.csbanc.com



Who we are
Who is providing this notice? Citizens State Bank & Trust Co.
What we do
How does Citizens State Bank & Trust Co. protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Citizens State Bank & Trust Co. collect my personal information? We collect your personal information, for example, when you
  • Give us your contact information
  • Make a wire transfer
  • Open an account
  • Apply for a loan
  • Deposit Money
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes- information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

States laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Citizens State Bank & Trust Co. does not share with our affiliates.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Citizens State Bank & Trust Co. does not share with non affiliated companies so they can market to you.
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Citizens State Bank & Trust Co. doesn't jointly market.